Privacy Policy

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  1. Who we are

JVP Limited, operating at 32 Pioneer Rise, Silverdale, 0932, New Zealand is committed to protecting the privacy and confidentiality of personal information provided by clients, patients, or visitors to this website.

  1. What personal data we collect

When you use our website (e.g. contact forms, bookings, orders), we may collect:

  • Name
  • Email address
  • Phone number
  • Physical address (if provided)
  • Any additional information you submit (e.g. health-related questionnaires)
  • Payment information (handled by a secure payment gateway)

     

  1. Purpose of collection

We collect personal information to:

  • Provide requested services (consulting, appointments, orders)
  • Communicate with you (confirmation, reminders, updates)
  • Process payments and billing
  • Comply with legal or regulatory requirements
  • Improve our services and website

  1. Storage and security of personal data
  • Personal data is stored in secure systems accessible only by authorised staff.
  • We implement security measures to safeguard data from unauthorised access, misuse, or disclosure.
  • Payment card data is not stored on our servers (see Payment Security Policy below).

  1. Your rights under Privacy Act 2020

Under the Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Ask us to stop using your information where permitted
  • Request deletion or anonymisation where applicable


To make a request, contact us at [support email/phone].

  1. Disclosure of data to third parties

We may share personal data with third parties only when necessary, such as:

  • Payment processors (for transaction processing)
  • Service providers involved in service delivery (if you consent)
  • When required by law or regulatory authorities

We require all third-party service providers to protect personal data and comply with relevant privacy standards.

  1. Cookies & tracking (if applicable)

If we use cookies, tracking or analytics tools — we will disclose it clearly, inform you, and provide a way to opt-out or control your preferences.

  1. Policy updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact us:
Email: [email protected]
Phone: 02102584770